Frequently Asked Questions

Answers for international vehicle buyers

Start with the common questions below, then contact us about the details of your vehicle and destination.

Buying process

How do I start?

Browse the available vehicles or submit the Request a Car form with the make, model, budget, and destination you have in mind.

Do I need to choose from current inventory?

No. Current inventory is one option. If you need something specific, send a sourcing request so the requirements can be reviewed.

What information should I include in a request?

Include the year range, make and model, acceptable condition, budget, destination country, and any features that are essential.

Will anything proceed before I approve it?

The process is designed around buyer review. The practical next step should be explained before you decide whether to proceed.

Can you guarantee that a requested vehicle will be available?

No. Vehicle availability and seller terms can change. A request starts a review; it is not a guarantee of purchase or availability.

Vehicles, photos, and condition

Are the photos from the actual vehicle?

Vehicle pages are intended to use the photos assigned to that listing. Ask if you need confirmation or additional views before making a decision.

What vehicle details can I review?

Available listings may include price, mileage, specifications, condition, features, location, images, and other supporting information.

Can I request more information about a vehicle?

Yes. Use the enquiry form on the vehicle page or contact us with the listing details and the specific information you need.

Does a listing replace an independent inspection?

No. A listing helps you evaluate an opportunity, but it does not replace any inspection or due diligence you decide is necessary.

What if an important detail is not shown?

Treat it as unconfirmed and ask before proceeding. Missing information should not be assumed.

Offers, documents, and export planning

How is pricing handled?

The vehicle page shows the currently published price where available. Other costs depend on the vehicle, transaction, destination, and shipment plan.

Can I make an offer?

Offer handling depends on the vehicle and seller. Contact us with the listing and the amount you want considered.

What documents will be needed?

Requirements depend on the transaction and destination. The exact document and export process is confirmed for the specific vehicle and route.

Is shipping included in the vehicle price?

Do not assume shipping is included unless it is expressly stated. Shipment planning and destination costs must be confirmed separately.

Can you advise on import rules in my country?

We can discuss the U.S. vehicle and export-side process, but destination-country taxes, eligibility, and import rules should be confirmed with the appropriate local authority or qualified professional.

Looking for a specific car?

Tell us the make, model, budget, and destination. We’ll review your request and explain the practical next step.